Refund policy

If you need help with a return, please contact SimpliDwell through our online contact form before sending an item back. Include your order number and the reason for your request.

Return review

Return eligibility, the return address, any return-shipping responsibility, and any applicable refund timing are confirmed before a return is authorized. Items should be returned in the condition communicated during the authorization process.

Refunds

Once an authorized return is received and reviewed, we will notify you of the outcome. If approved, any refund is issued to the original payment method in accordance with the payment provider's processing timeline.